Bill Payment & Account Management

Payments are due by the 25th of each month.

You can pay your bill by check, savings, credit card, or debit card by going online, downloading a mobile payment app, or by calling. Also view your amount due online or on the mobile app.

Online

If paying your bill online, please click the green "Pay Your Bill Now" button located to the right or bottom of the page. Please have your account information ready and follow the prompts. 

• You’ll need to register on your first visit; after registering, payments are 3 easy steps
• Pay immediately, schedule a payment, or set up Auto-Pay for the amount of your bill (Auto-pays must be set up online)
• View your balance online
• Print receipts, view past payments, see status of payments, setup Auto-Pay, and more

Mobile App 

• Download “PSN Payments” from the App Store® or Google Play™
• View balance due
• If you registered online first, use those login credentials

Phone

• Call toll-free 877-885-7968
• Have your bill handy to provide your customer account number
• You’ll register on your first call; after registering, phone payments are four quick steps

Pay By Mail

Send a check to: 2156 Lummi View Drive, Bellingham, WA 98226

Pay At The Office

Checks only in the drop box by the front entrance. 

HELP

If you have questions on the amount of your bill or need service, call us at [360] 758-7167.

We use Payment Service Network to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry

ONE CHECK  for all accounts

No need to remit a check for each account – One check will suffice for all accounts, please remember to include all your billing stubs when remitting your payment.

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Single Family Residential 

Single family residential customers receive 600 cubic feet of water each month with the base service charge.

Effective October 01, 2025    ~ Based on 5/8 meter size

Water Base $47.70 per month
Sewer Base $73.94 per month
Sewer Standby $36.97 er month
Water Overages $3.97 (residential)

When more than 600 cubic feet of water is used by a residence in a billing period it is billed at the rate of $33.97 per each additional 100 cubic feet. There are no additional charges for sewer at this time.

Please contact our office for commercial and larger meter size rates.

Rates noted above do not include utility taxes 5%.

Connection Fees

Residential Sewer Connection Fee $6,000.00
Residential Water Connection Fee $6,000.00

When a new water or sewer service is purchased then the owner is required to pay one time connection fee/s. The connection fee covers the fair share of buy in costs for existing wells, reservoirs, water mains, sewer lines, pumping stations and sewage treatment plants. It is also used to fund major system improvements that are necessary due to growth in the service area. The District may assess higher connection fees where there is a greater need for fire protection, unusually high-water usage or where high strength sewage is generated. The connection fees and a $150 water meter installation fee and/or a $150 side sewer inspection fee are due when the service is purchased. A sewer and/or water Standard Participation Contract is signed at time-of-service purchase.

Charges are based upon one Equivalent Residential Unit. Contact the District as to how these rates apply to your specific situation.

Please contact our office for commercial and larger meter size connection fees.

Read more about new connections for water and sewer service.

Commercial/Institutional 

Commercial and institutional customers monthly fees are normally charged based upon the size of the meter serving their facility. The table below has these standard charges. The District may assess higher monthly fees for facilities that use unusually high quantities of water or generate high strength sewage. Commercial and institutional services are charged when the usage exceeds 600 cubic feet at the rate of $5.70 for water for each additional 100 cubic feet and $8.74 for sewer per each additional 100 cubic feet.

Rates effective 10/01/2025 and subject to 5% utility taxes. 

Collection Procedures for Past Due Accounts

Collection Policy Updated 10012018